May 1, 2023
Managed IT Services
In today`s fast-paced business environment, it can be hard to stay on top of your IT needs. Managed IT services can help relieve the burden of your day-to-day IT tasks.
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Your IT infrastructure can run smoothly and safely with the right IT partner. This is especially important for businesses that are growing quickly.
The Security of Your Own Home
Maintaining a smooth network requires time and attention. Managed IT services providers can help your IT team focus on strategic projects while protecting your data and business from cybercrime and malware.
Luckily, there are a number of companies that can help you out. For example, Progent provides remote IT infrastructure monitoring to help identify issues early and minimize service disruptions.
A managed IT services provider can also monitor your security measures to keep you safe from malware and ransomware. This can be achieved through various methods including firewalls, intrusion detection systems and other security measures.
A managed IT service provider can also tell you which products and solutions will best suit your needs. It is important to have a long-term IT plan. But it can also save you money. You can select which services you need and want.
Backup & Disaster Recovery
Backups are an important part of data security, and a disaster recovery plan will help you recover vital information in the case of an IT failure or other disaster. In addition to ensuring you have a working set of backups, a disaster recovery plan also involves having the infrastructure needed for recovery, such as a spare server or network switch on hand and a backup power source.
Cloud backup and disaster recovery is a service that will automatically copy data from your local systems to an external server in the cloud. This is a cost-effective way to protect your data without having to worry about storing it on your own servers.
A disaster recovery plan also needs to include a failover process, which ensures you can quickly and easily switch back to your primary system after an incident. In addition, a good disaster recovery plan will include the use of different infrastructure techniques to improve reliability and reduce downtime.
Collaboration
The complexities of today`s remote work environment have created a need for effective collaboration tools to bring people together. High Plains Technology offers managed IT services that can provide you with a team of dedicated IT experts to help your business maximize collaboration. Our team can create and implement custom unified communication solutions that include multi-channel conferencing and mobile apps. We can also provide video collaboration to help your employees communicate efficiently and effectively from anywhere.
We also offer remote IT infrastructure monitoring to detect issues in your network before they escalate into costly downtime and business interruptions. This is a great way to minimize your IT risks and give your team the peace of mind they deserve. Microsoft System Center Operations Manager is used to administer and configure monitoring tailored to your specific needs. Managed IT services give your IT team the freedom and time to focus on mission-critical tasks that keep your business running smoothly.
Help Desk
Any organization serious about turning its technology into an asset must invest in a comprehensive help desk. Rather than having your internal IT team manage the support of every employee, a managed help desk services provider can handle all of the day-to-day IT needs for your business in an organized manner. The best managed IT solutions offer a wide range of technologies to enhance business productivity. They also allow you the freedom to concentrate on high-value IT tasks that will propel your business forward.
A good help desk will also offer a number of other features and functions, including a ticketing system, a call center and a web-based customer portal. The most important function of a managed IT help desk solution is that it frees up your internal IT staff from mundane day-to-day tasks that take away from their focus on the strategic IT initiatives that will make your business more competitive and profitable in the future.